*  There is a 50% NON-REFUNDABLE deposit due before any work can be started on your suit. All payments must be paid in USD. All quotes and prices are given in USD and must be converted from any other currency by the commissioner. All payments being made outside the US must be paid through PayPal. Please contact us for any questions or concerns you may have. 

 

 

 

*  We ask that you be at least 16 years or older to commission a fursuit from us. If you choose not to tell us your real age, you will be declined the commission. Please note that if a parent is to come and complain to us for selling a commission to you, we will NOT give any refunds if the suit has been paid for and completed or is near completion. If there is a concern during the early stages of construction, we will give refunds up to the 50% non-refundable down payment, taking some out for however much time and labor has been spent on the construction of your suit. Past that, any funds will be refunded up to what i have spent on supplies (since some supply costs go above the 50%) as well as time and labor costs taken out. Please note we will not give any refunds for suits that have already been sent out and received.

 

 

 

 

*  Returns can be made for repairs only. We will not accept returns for refunds. 

 

 

 

 

 

 

*  We offer a 3 month (90 day) warranty for free repairs for any mistake we, as the builder, made. Such as wrong sizing of the head, hands, feet, body, etc... All you need to pay is shipping when you ship to me. I will pay shipping back to you.

 

This does not include damage done while shipping or inflicted while in the buyers possession do to wear and tear or neglect. We do, however, offer any repairs for any suit or suit part at anytime after purchasing (or after the 3 month warranty has expired) for a fee. Shipping both ways needs to be paid by the buyer plus any repair costs. Please include pictures and description of the damage in order to get a quote for fixing the item or suit.

 

 

 

 

 

*  After your suit has begun construction, we reserve all rights to refuse refunds. In most cases we will refund you up to your 50% non-refundable deposit. If work has been started, we will also take out money for time and labor costs. We are not obligated to give full refunds at any time. 

 

If you are in need of a refund, as stated above, we will issue a refund minus the 50% non-refundable deposit plus time and labor costs. Once refunded, you will not be allowed to receive the commission in progress, since you have not paid in full and therefore you forfeit your commission. If you are hurting for money, please contact us, we are more then happy to let you extend the payment plan. (We won't return money then accept payments later, all returns are final and you will have to re-commission your order)

 

 

Please note: I am not obligated to give full refunds for any item such as tails, hand paws, feet paws, and arm/leg sleeves once the item has been started. Once the item has been started on, the money has been used and refunds will not be given. (In the case that the buyer has given me a down payment and backs out before giving the full amount owed, no refund will be given and anything that has been started will be finished and sold

 

 

 

 

*  When buying your suit, full payment is required before i send out the suit to its owner. A 50% non-refundable fee is required before i begin work on your suit. PayPal is preferred but other payment options/plans can be worked out with the buyer such as cash through mail, checks, money orders, etc... Once the deposit is made, we will bein work on smaller parts and peices such as hands and tails, we do not start work on the heads or bodies until 100% of the total paymet is recieved. Once full payment is recived, the last of the work will be completed and weighed for shipping costs. Once shipping is paid, the suit will be on its way to it's new owner.

 

 

*  Please allow 3-12 months for your suit to be completed and sent out. In most cases its out within 1-3 months. With a project lineup it can take anywhere from 3-12 months. In the event of a Family emergencies or other unfortunate events and you do not receive a tracking number within 13 months of your down payment, a deal for free items and refunds will be discussed with the commissioner and free shipping will be included. These times do not include the time it will take for any payment in a payment plan to arrive or be cashed, as a long term payment plan may be arranged.

WIP's (work in progress shots) will be available from time to time on my Instagram (Kymahwolf) and can be sent to you by email, facebook, and sometimes KIK. If you want to instant message me for fast responses to questions or quotes and easy WIP shots, send me a message on our official facebook page, and I'll get back to you ASAP. (Please note that although we do offer WIP's, they won't be frequent and may only be a select few. Once the suit or parts are finished they will be photographed and posted on my social media accounts and sent to the commissioner via email or other PMing devices.

 

 

 

* If during a commission the commissioner were to delete the account we are using for communication, and ignore or are unable to see our attempts to contact you, you forfeit your commission and are not subject to a refund. We will give 1 months time to reach us or answer our messages. (via any communication network or media) After that time, you forfeit your commission and may not be eligible to receive a refund. See the refunds page for more about refunds. 

 

 

** We are a small, one person business with handmade one of a kind costumes made by an artist(s). They may and can contain imperfections, flaws and inconsistencies.